This review covers the top of the line massage chair from Omega Massage. Their new Montage Premier massage chair is evaluated in this product review. We will cover 5 important areas in reviewing this recliner. We look at warranty, ergonomics, ease of use, key features and massage therapy. We score each category up to 20 points and then provide an overall rating out of a possible 100 points. Here is an in depth look at the Montage Premier massage recliner.
Warranty & Customer Service: For the consumer, the warranty is a form of risk reduction. In any transaction, one party takes on more risk than the other. The warranty is to reduce the risk of the consumer and balance out the transaction. Therefore, warranty is especially important on higher ticket items. The Montage Premier is backed by one of the best warranties available. Omega Massage gives you 5 years on the frame, 3 years on parts, 3 years labor and 90 days in-home service. Omega also covers any parts shipping expense for one year. This is a more comprehensive warranty than any reputable manufacturer. From a customer service standpoint, Omega has a national warranty call center and is responsive and technically competent with minimal turnaround times. The Montage Premier earns a 19 in Warranty & Customer.
Comfort & Ergonomics: Massage chairs are also recliners. It is important that they are comfortable to sit in when not in use for a massage. Also, the chair needs to be ergonomically designed, so the important controls or features are readily accessible. The Montage Premier is plush and has soft synthetic leather upholstery. The back pad is comfortable and the seat is as well. The remote control comes with a wireless sub remote that is very convenient to use. The chair is designed to be wheelchair accessible allowing those challenged individuals to get in and out of the chair themselves. The leg rest is extendable an extra 4 inches and the chair can easily accommodate persons up to 6′ 6″. The Montage Premier earns a 19 in Comfort & Ergonomics.
Ease of Use: One thing is for sure, more features and options are being added into massage chairs, which is great. However, as more features are introduced manufacturers need design the products to be easy and intuitive to understand. We have seen our share of complex controllers that only cause frustration with users. The Montage Premier comes equipped with many advanced features and many manual massage options. Omega introduces a wheel button for adjusting the footrest and chair back. The wireless remote is controls virtually 80 percent of the chair functions and is the size of a credit card. Manual controls are still located in the side panel of the main remote, but you have great controls with the convenient sub remote. This is the only chair that you do not have to get up when laid back in the chair to make adjustments. The Montage Elite earns a 19 in Ease of Use.
Key Features: Out of the myriad of wonderful features, we will focus on two of them. The lower body traction and the reflexology foot massage are two outstanding features in this massage recliner. The lower body traction system can be activated at any time. It will seamless work with the automatic programs. This function stretches the lower body from the hips, thighs, knees, calves and ankles. The legrest lowers to 3 successive positions each time stretching you out just right. The reflexology foot massage incorporates Omega’s footflex technology. This unique system uses airbags and reflexology nodes to gentle but firmly push up into the arch and then the heal of the feet. Other air bags provide a firm compression massage over the tops of the feet. This is absolutely wonderful after a long day on your feet. These features earn a 19 in this category.
Massage Therapy: This massage chair is the most comprehensive on the market. It has tremendous capability to deliver a full sensory experience. You have 5 automatic programs, 4 manual massage techniques, and 6 manual massage courses. There are 4 levels of speed adjustment and 4 roller width adjustments. The air compression massage system covers your buttocks, hips, thighs, calves, feet, hands and arms. Additionally, you can apply heat to 3 separate areas of the chair. Slip on the headphones and let the music relax your mind. Get a great lower body stretch from your hips to your ankles. This is a very soothing, invigorating and the most comprehensive massage experience you can get from a massage chair. The Montage Premier earns 20 points for massage therapy.
How does the Montage Premier rate overall? Let us sum up the score in each of the five categories which provides an overall rating of 96/100. The Montage Premier is an excellent massage chair. You will get a thorough and comprehensive full body massage. Omega provides great complimentary therapies to its arsenal of massage therapies. There just is not a massage chair available that includes full body heat, traction and music therapy. Omega is known for its invigorating massage therapies and the Montage Premier delivers. You get comprehensive warranty coverage directly from the factory with having to purchase extended warranties. If you are looking at the best of the best in the luxury massage chair class, then this is one of the best there is on the market today.
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