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Posts Tagged ‘Moving Cost Estimate’

The difference between a mover and a professional mover is attention to the fine details, and not mere completion of the move for the purpose of getting paid. What do I mean by fine details, and what are some of them that make the difference between a move and a safe move?

Movers are obligated to come to your house and give an in home estimate, if they are located within 50 miles of your house. But what if they didn’t? What if they made the move estimate over the telephone? They should still recognize when they are dealing with “special items,” that require special care. These are usually odd shaped items that require custom crating. Failure to do the custom crating ahead of time can be extremely costly.

On moving day, when the movers arrive at the house, if they don’t have the right type of crate, they will have to take everything else, make the custom crate and return. That extra trip, with the moving van and the moving help can run more than 1,000 dollars. I looked on a prominent anti-moving scam web site, and found 2 people who had experienced this very problem. One had to pay $600, and the other had o pay $1,600 . The problem was caused by phone workers, who were going down a move inventory list, to catalog all the items a family was moving, so they could make the moving cost estimate. All they wanted to do was finish their job, so they could get their commission. When they got to the item that didn’t fit into any category, they put it in the special items category, but they neglected to consider the true size and needs of the item.

Another fine detail of the move that movers frequently overlook, is the preparation of a complete inventory list, which notes the condition and value of every important item being moved. Without this list, a customer cannot claim compensation for damaged or lost goods. The inventory list should note the condition of all items being moved and their approximate value, this is frequently overlooked.

During the unloading process, it is the job of the homeowner to make an inventory list, which notes items that are damaged, broken or missing. Movers will not only remind the homeowner of their responsibility, they will try to get the homeowner to sign a slip, which in the fine print states that everything arrived in good condition. Signing on this slip, will subsequently make it difficult to claim damages in court.

And in line with the second point, movers will frequently be remiss about paying for replacement costs. They may have failed to remind customers of their right to purchase insurance, and so the customer will only be able to claim the minimum of .60 a pound, for damaged goods.

One way to avoid all these pitfalls is to move with a trusty and experienced Packing Company. Packing Service Inc. a National Packing chain with branches in Florida and New York and other states, only hires workers with at least one year experience in the moving industry. They also, teach customers how to recognize and avoid moving scams and they provide a list of safe transport companies that transport belongings from state to state.

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Underscoring the fact that moving scams are as strong as ever, real estate expert and TV journalist Barbara Corchran talked on NBC about the various types of moving scams that are prevalent today, in the United States.

In her interview, Barbara cataloged the various types of moving scams. The first, she called “the hostage.” The main feature of the hostage, is that the moving company will give a low moving cost estimate and then after the customer’s goods are loaded on the truck, they will find pretenses to raise the move cost, and the customer has to agree to pay the increased fee or they won’t release his goods.

A second type of scam Barbara called “the bait and switch.” In this scam, the movers will hook the customer with a sweet low cost deal, and then once the goods are loaded, they will change the deal entirely. For example, they offer to make the move estimate in pounds, and then , on moving day switch to cubic feet.

Barbara explained how companies can raise the price, even after they have given a guaranteed estimate in weight. On moving day, she said, they will claim that the cubic feet of the load exceeded the expected amount based on the weight estimate. The language sounds so official that customers go along with it.

The third type of scam is the late delivery. Barbara explained that this might be caused by a company that bunches the customer’s goods in a truck with other family’s items. First they take the other guy’s stuff to the destination and the customer is left waiting for his delivery. Or, the truck may be impounded for violations, and the poor homeowner is left waiting for his goods until the truck will get back on the road.

Barbara had some valuable suggestions for how consumers can avoid falling into a scam. She noted that people should not give a deposit to moving companies. The furniture is the deposit,she said, and reputable companies do not ask for a deposit ahead of time. She also cautioned against signing any paper with blanks in it. Disreputable moving scam companies will readily fill in the blanks with additional stipulations or charges that will dramatically up the move cost.

Next, Barbara cautioned people to look at the moving truck carefully, on moving day. IF the truck is old and dirty, and does not have the company label on the side, chances are that company will treat your beloingings the way they treat their truck.

Barbara cautioned people who go on line to hunt for a moving company, to make sure the company is real They can do this by Goggling the address and determining if it is real.

Barbara closed with two more suggestions. Do not sign a contract that is one page or less, that is too small to contain all the pertinent details. And if you must make a deposit, do not pay in cash. With a cash payment, there is no proof that a payment was made, So if the company disappears, or fails to come through on their promises, you will have no recourse, in a court of law.

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